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A custom guided video with a modern twist

custom guided video

Guiding users of field service software using a fresh approach

Lloyd’s Register is a user of a custom version of our premiere software package, OFS Pro. They had a particularly important but complex process that they wanted to communicate to employees. Rather than have their employees slog through the typical user guide, they asked us to create a custom guided video that went through the process step by step.

Our creative team started on the basics, learning about the process and all about LR’s requirements. They then created a logical narrative based on the structure of a user guide, but with visual cues to help new users fully understand the steps. The result was an easy-to-follow, custom guided video to cut down on the back and forth inquiries at LR, and we’re glad it worked!

WebCreek specializes in creating custom solutions for our clients. Often once we have finished a software project for them, we then have to train the users in the best way possible. While a user-guide can be complete and should be included in any software package, it often isn’t the best way to introduce the software to the end-user. So we decided to create a video that would walk them through the main points of the software and uses while maintaining their attention. Contact us to start the conversation on your next software project.

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